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Trendyful Story

Hi and welcome to my store. I am thrilled you are here and I would like to use this opportunity to share why I started Trendyful.

The main reason Trendyful exists is because of people like you and I, who don't like paying high retail margin for things that don’t really cost a lot. The truth is, the Internet has revolutionised the way we shop. More and more people prefer buying things online because they just find better deals there. They get lower prices, more variety, no crowds, convenience, and delivery right to their doorstep just to name a few.

However, there are also risks involved. 

Many people get scammed while shopping online. With the growing trend of online shopping we see growing numbers of scammers taking advantage of those shoppers who don’t know how to read the signs of security. Read my blog, How To Avoid Scams While Shopping Online.

To add to this, thousands of customers receive poor-quality products that are nothing like the pictures in the description. In most cases, there is no one on the other end who can take the responsibility for quality control. Quality perception in most overseas countries is not the same as in Australasia, USA and Europe. The delivery time is beyond a joke. They take the payment immediately, post your item days later and you get it 3-6 weeks later. Who has patience for this?

In most cases, there will be customer service issues, specifically where returns and refunds are concerned and the length of time it takes to get it processed.

You may have experienced this first hand. Well, I have.

So in August 2018 I launched Trendyful because I wanted to add value to customer's shopping experience: by offering 100% security, quality assurance, fast delivery and exceptional customer service focused solely on customer satisfaction.

Five areas that are paramount to us:

  1. Amazing Quality
  2. Secure Transaction
  3. Competitive Prices
  4. Excellent Customer Service
  5. Free & Fast Delivery (Free Shipping NZ only)
When you shop on Trendyful, I take personal pride in offering you:
  • Super Lean Prices
  • Guaranteed Quality
  • New Zealand Standard Of Warranty (extended warranty depends on the product)
  • Products That Match the Description
  • Shipping Within 12 Hours (often much faster than that)
  • Overnight Delivery NZ wide / No need to wait for weeks
  • Fast & Easy Return/Refunds - No Questions Asked
  • NZ Owned/All Products are Shipped from Auckland, NZ
  • 100% Secure Payment Options
  • Free Shipping New Zealand Wide
  • Super Fast Shipping to Australia and USA by DHL
  • A Real Person you can talk to who is just a message away

At Trendyful, I am motivated to add value by providing an online store where people can get what they want and get it fast.

I like to keep it simple and risk-free because my reward is 100% customer satisfaction. I want to leave you happy getting exactly what you need.

If you, as a customer, are not 100% satisfied, you can just return the item back and get a 100% refund immediately. No need to wait.

I go many extra miles to add great products and make them affordable. Every shopper knows that it’s not all about the cheapest price but the combination of affordability, great quality and exceptional customer service. I guarantee that this is what you will get when you shop on Trendyful

I invite you to experience Trendyful for yourself. I’m sure you will love your purchase and all-around experience. If you have any questions, or if you are not sure about online payments, please do not hesitate to call, message or email me at I will be happy to assist you. Alternatively, you can message me from any page by using the chat icon.



Agnessa Kulakov
Founder & CEO, Trendyful
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